News Articles | World Travel & Tourism Council (WTTC)

According to the WTTC, almost 50,000 jobs in the travel and tourism industry in Portugal could remain unfilled

WTTC offers measures to address the shortage of staff in the industry

London, United Kingdom: A new analysis by the World Travel & Tourism Council (WTTC) on staff shortages has revealed a labor shortage in Portugal, with almost 50,000 job vacancies across the country expected to be unfilled in the travel and tourism industry.

The study examined labor shortages across Portugal and other major travel and tourism destinations such as the US, France, Spain, the UK and Italy.

The data shows that Portugal is expected to face a labor shortage of 49,000 in the third quarter of 2022, with one in ten jobs expected to remain unfilled this year, making it the least affected of the countries analyzed.

Before the pandemic, more than 485,000 people were employed in the travel and tourism sector in Portugal in 2019. But in 2020, over 80,000 jobs were lost.*

Portugal saw the start of the recovery in 2021 with a 32.6% growth in the sector’s contribution to the national economy. However, staff shortages are widespread in the country with thousands of vacancies remaining unfilled, putting pressure on the sector.

The WTTC analysis shows that Portugal’s hospitality industry is expected to be hardest hit, with forecasts for both the hotel and food & beverage segments having 13% (one in eight) and 12% (one in eight) of vacancies respectively unfilled are.

Julia Simpson, President and CEO of the WTTC, said: “The Portuguese government has always placed travel and tourism high on its agenda and is already addressing this issue with strategic measures.

“The Ministry of Tourism in Portugal is very proactive and has introduced a flexible visa policy to attract talent. You are doing a great job.

“The future of Travel & Tourism in Portugal looks bright and to ensure a full recovery of the economy and sector we need to fill these vacancies to ensure Portugal can meet the long-awaited demand from travellers.”

Last week, the WTTC announced that up to 1.2 million travel and tourism jobs will remain vacant in the EU, with hospitality, aviation and travel agents hardest hit.

Some of the key actions identified in the report for both governments and the private sector to address the talent gap are:
1. Facilitate labor mobility across international borders, with more favorable visa regulations
2. Activate flexible and remote working where possible – if possible part-time or contractor-based opportunities
3.Make sure neat job and competitive employee benefits and compensation packages
4. attract talent by improving perceptions of jobs and promoting viable career paths with growth opportunities
5. Develop and nurture a qualified workforce through comprehensive educational programs as well as further training and retraining of current talent
6. Adopt innovative technological and digital solutions to relieve pressure on staff, improve day-to-day operations and improve customer experience.

The global tourism organization believes that by implementing these measures, travel and tourism companies can attract more workers.

This, in turn, would allow the sector to meet ever-growing consumer demand and further accelerate its recovery, which is the backbone for creating economic prosperity across the country.

Notes to the editor:
* Refers to total DIRECT employment

Download press release

Leave a Comment

Your email address will not be published.