Aisle 24 introduces state-of-the-art security solution to accelerate checkoutless convenience food retail concept

CHELMSFORD, Mass.–(BUSINESS WIRE). Protect customers and enable franchisees to remotely manage their operations. This new, comprehensive solution includes surveillance coverage, customized access control, remote control and analytics designed to help staff with inventory management and other business operations. The new system is a significant step in Aisle 24’s expansion across Canada.

“These are hyper-urban grocery stores, and with today’s busy lifestyle, people appreciate having that kind of safe convenience in their neighborhood or right in the building they live in,” John Douang, co-founder and CEO of Aisle 24 ” By emphasizing safety and security while gathering business intelligence, we offer franchise owners the opportunity to monetize empty space and build a profitable business that takes far less time than running a traditional grocery store.”

To keep the customer experience as natural and secure as possible, Aisle 24 turned to its partner Smart Installs Inc., a Toronto-based provider of customer security solutions and integration partner of Axis Communications, for assistance. As a result, Axis provided video surveillance and audio technology, as well as 2N audio/video intercoms, all streamed to an AI-enabled video management system. Together they created an integrated monitoring solution, customizable access control via a mobile app, and analytics designed to reduce shrink, streamline inventory management, analyze point-of-sale data, and optimize each store’s product mix for maximum revenue .

“As we enter a new era of streamlined retail experiences, investing in state-of-the-art, integrated solutions is key to delivering dynamic levels of security and bolstering overall business intelligence,” said Keith D’sa, Country Manager, Axis Communications. “With the confluence of applications and uses that today’s security technology offers, our goal is to protect customers and assets while enabling Aisle 24 to use data to inform day-to-day and long-term business strategies.”

Entering an Aisle 24 store is completely contactless. Customers can open the app on their smartphone when approaching the Bluetooth-enabled 2N intercom at the store door, which will then display an UNLOCK message and unlock the door. Once inside, they can load their shopping cart and then check out at the checkout kiosk themselves.

“We recommended Axis and 2N’s technology because they are built on an open platform that allows for deep third-party integration,” said Ken Oki, Managing Director for Smart Installs. “This was important to Aisle 24 as it gives them a greater range of options for current and future customization.”

Currently, Aisle 24 has 16 locations in Ontario and Quebec, and plans to open at least 40 more stores in Vancouver, Edmonton, Calgary and Halifax by the end of the year. Going forward, Aisle 24 plans to continue expanding its 24-hour, checkout-free grocery stores across Canada, as well as in the United States, South America and parts of Europe and Asia.

About Axis Communications

Axis enables a smarter and safer world by developing solutions that improve security and business performance. As a network technology company and industry leader, Axis offers solutions in the fields of video surveillance, access control, intercom and audio systems. They are complemented by intelligent analytics applications and supported by high-quality training. Axis employs around 4,000 dedicated people in over 50 countries and works with technology and systems integration partners worldwide to deliver customer solutions. Axis was founded in 1984 and is headquartered in Lund, Sweden. For more information about Axis, visit our website at

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